SEVEN STAR DIGICOMM PVT. LTD.
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Seven StarDigicomm

Legal

Terms & Conditions

  1. 1.All connections are subject to service availability and technical feasibility.
  2. 2.Fibre-to-home installation is free for eligible plans and locations, subject to offer terms.
  3. 3.Additional wiring, civil work, or non-standard installation may attract extra charges, communicated in advance.
  4. 4.Customers must submit valid ID proof, address proof, a passport-size photograph, and the required KYC form.

  1. 5.All prices are exclusive of 18% GST.
  2. 6.Advertised speeds represent maximum plan speeds. Actual speeds may vary depending on network conditions, Wi-Fi, devices, and other factors.
  3. 7.Service activation is subject to successful payment and completion of required documentation.
  4. 8.Promotional offers and free benefits are subject to eligibility and the specific offer terms.
  5. 9.Dedicated internet and leased-line plans are available. Contact the help-desk for details.

  1. 10.Recharge payments are non-refundable and non-transferable once processed, except where required by applicable law or an approved company policy.
  2. 11.Unused validity or data will not be carried forward unless specified in the applicable plan.
  3. 12.Customers wishing to discontinue service must contact the help-desk and follow the disconnection procedure.

  1. 13.Temporary interruptions may occur due to maintenance, power failures, fibre cuts, equipment faults, or circumstances beyond the company's reasonable control.
  2. 14.The company will make reasonable efforts to restore services as quickly as practicable.
  3. 15.Same-day support, where offered, is subject to technician availability, fault type, and local conditions.
  4. 16.Customers must not tamper with or modify company network equipment without authorisation.

  1. 17.Routers and other equipment supplied on a rental or returnable basis remain company property and must be returned when required.
  2. 18.Offers cannot be combined unless expressly permitted.
  3. 19.Plans, prices, and promotions may be revised prospectively, subject to applicable law and existing contractual commitments.
  4. 20.Customers must provide accurate registration details and comply with applicable laws and acceptable-use requirements.
  5. 21.Customer information and KYC documents will be handled in accordance with applicable privacy and data-protection requirements.
  6. 22.Dedicated and leased-line services may be governed by separate quotations, agreements, and service-level agreements.